This website is operated by Tidal Waves Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Tidal Waves Ltd. Tidal Waves Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years old, as buyers on Timeless Treasures must be of legal age.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or billing or shipping address. If we make a change to or cancel an order, we may notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 7 – DELIVERY POLICY

Once the customer places an order, Tidal Waves Ltd commits to deliver the order within 1 to 7 business days. If delivery takes longer, our sales team will inform the customer, who can either cancel the order or wait for delivery.

We deliver only within the Mauritian territory, including Rodrigues Island.

The customer must ensure that their delivery address, mobile number, and any specific instructions are accurate.

Our delivery team will contact you directly to notify you of the delivery date.

The customer must present a valid ID or passport before accepting delivery.

Upon delivery, the customer should check the product and sign a Delivery Note confirming receipt in good condition.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant or assume liability for third-party websites, products, or services.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting content (e.g., feedback, ideas), you grant us the right to use and publish that content without obligation. We reserve the right to monitor, edit, or remove content that violates any laws or is inappropriate.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct such errors and update information without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for any unlawful purpose or to infringe upon others’ rights. Violation of these rules will result in the termination of your account.

SECTION 13 – LIMITATION OF LIABILITY

We do not guarantee that your use of the service will be uninterrupted or error-free. Your use of the service is at your own risk. We are not liable for any injury, loss, or damage resulting from your use of the service or products purchased through the site.

SECTION 14 – GOVERNING LAW

These Terms of Service and any agreements shall be governed by and construed in accordance with the laws of Mauritius.

SECTION 15 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms of Service at any time by posting updates to our website. It is your responsibility to check for changes.

SECTION 16 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to hello@timelesstreasures.mu